Who we are
Your privacy matters to us. This Privacy Policy (“Policy”) explains how Trismatics Services Pvt. Ltd. (“we”, “us”, or “Company”) collects, uses, and protects your information when you access our website, applications, digital products, or any related services (collectively, the “Services”).
This Policy applies to all users and visitors (“you” or “your”) of our Services and describes how we handle information that may identify you personally (“Personal Information”). We encourage you to read this Policy carefully to understand our practices.
Changes to This Policy
We may update this Policy from time to time. When we do, the revised version will be posted on this page. It is your responsibility to review this Policy periodically. Your continued use of our Services after any updates indicates your acceptance of the revised terms.
Scope and Applicability
This Policy applies when you access or use our Services.
However, it does not apply in situations where:
- We process data on behalf of our business clients (“Customers”). In such cases, the Customer controls how your information is handled.
- Third-party services or applications are used alongside our Services. These are governed by their own privacy policies.
We are not responsible for the privacy practices of Customers or third-party services.
Information We Collect
1. Information You Provide
- Account Information: Name, email, password, profile details, and professional information.
- Payment Information: Billing details processed securely via third-party payment providers. We may store limited details such as card type and last four digits.
- Content: Any files, data, or inputs you upload or share through the Services.
- Communications: Information shared when you contact us, subscribe to updates, or participate in events.
- Business Information: Contact details and job-related information if you interact with us as a business representative.
2. Information Collected Automatically
- Log Data: IP address, browser type, timestamps, and usage activity.
- Usage Data: Features used, pages viewed, and interaction patterns.
- Device Information: Device type, operating system, and settings.
- Analytics Data: Collected through cookies and similar technologies to improve performance and user experience.
3. Information from Third Parties
We may receive information from:
- Social login providers (e.g., Google, LinkedIn)
- Service providers and partners
- Your employer or organization
- Public sources and data providers
How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Communicate with you (including updates, support, and marketing)
- Process transactions and send billing information
- Enhance security and prevent fraud
- Conduct analytics, research, and internal reporting
- Comply with legal obligations
- Support business operations such as mergers or restructuring
Sharing of Information
We may share your Personal Information with:
- Service providers (e.g., hosting, analytics, payment processors)
- Business partners for collaboration or marketing
- Customers, when data is processed on their behalf
- Third-party services, if integrated with our platform
- Legal authorities, when required by law
- Others, with your consent or as necessary for security and compliance
We do not control how third parties handle your data once shared under their policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core functionality
- Analyze usage and improve performance
- Personalize user experience
You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.
Data Security
We implement reasonable security measures such as encryption and secure systems to protect your Personal Information. However, no method of transmission or storage is completely secure, and you share information at your own risk.
Data Retention
We retain your information:
- As long as your account is active
- As needed to provide Services
- To comply with legal and business obligations
Some data may be retained in anonymized or archived form.
Your Privacy Rights
You may:
- Access, update, or delete your Personal Information
- Request a copy of your data
- OPT out of marketing communications
To exercise these rights, contact us at: sales@trismatics.com
Third-Party Links
Our Services may include links to external websites. We are not responsible for their content or privacy practices.
Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect data from children.
International Data Transfers
Your information may be stored or processed in countries outside your residence, including jurisdictions with different data protection laws.
Contact Us
If you have any questions or concerns about this Policy or your data, please contact:
Trismatics Services Pvt. Ltd.
Email: sales@trismatics.com
Regional Disclosures
Depending on your location, you may have additional rights under applicable laws (such as access, correction, deletion, or objection to processing). We will comply with such requests as required by law.
